Giles Baxter

About Giles

Giles has 15 years’ experience operating as an Executive member with businesses embarking on major transformation journeys. He sets stretching strategies, build teams, generates engagement, and drives transformational change; He is regularly placed in the CIO Top100 on the strength of the transformations delivered.

Key Skills

  • Strategy Creation and Execution – Business, and deep technology strategy definition.
  • Target Operating Model definition and delivery – particularly capability build to support a shift in strategy, or mobilisation of major transformation programme.
  • Transformation and Change Management – Transformation programme director, portfolio manager, change project leader, delivery methodology healthchecks.
  • End to End Technology Function Management – Chief Information Officer across multiple organisations and geographies.
  • Merger & Acquisitions – Global due diligence, integration and carve out experience.
  • Team Building – Creating high performing teams with upper decile engagement scores.
  • Communications & Engagement – Quickly building credibility and trust, comfortable from Board and Executive, through to architects, developers and front line staff

Professional Background

  • RM Plc (2 years) – Brought onto RMs executive as an interim to support repositioning as an EdTech and shift to a growth strategy. Galvanising business strategy definition, owning technology strategy, and accountable for Transformation Programme delivery.
  • Arthur J Gallagher (4 Years) – International Chief Information Officer – Leading the integration of 20+ Brokers to create the largest UK Retail Broker. Defining and delivering the digital strategy; opening up new revenue streams, and securing existing customer base.
  • RSA Insurance (8 Years) – Technology & Change director for $3bn UK Business, full e-commerce platform replacement to compete and win in digital distribution channels. Extensive work across Emerging Markets, including Chief Operating Office for Asia Middle East based in Dubai. Led Technology Strategy & Architecture for the Group.
  • Acturis (2 Years) – Product Development Director, bringing a Service-as-a-Service Software product from funded idea, to market leading, award winning product.
  • Accenture (8 Years) – Financial Services consulting, from strategy definition to delivery.


Chemistry & Management Joint Honours BSc – Nottingham University
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