Getting people in the right roles with the right skills

Event Detail

Digital skills have become essential for every organisation. With remote and hybrid working now the norm, getting the organisational view of how people are doing has only become more difficult. Where do we have skills and learning gaps? How far along are people on their learning journeys?

Sarah Keast is responsible for tackling this challenge at HMRC, leading their CDIO University for four thousand IT, project delivery and operational professionals. Sarah will share her insights on this month’s community edition Digital Boardroom. In an open discussion we will explore

  • how to manage the different skill level requirements within the organisation
  • what learning tools and platforms are available – are they any good?
  • what could be barriers to learning and how to overcome them

Event Date

Thursday, 25th August 2022

Event Time

12.55pm to 2pm

Event Location



Dr Sarah Keast

Head of Learning & Talent Development (CDIO University) at HM Revenue & Customs
CIO WaterCooler Consultants Speaker Dr Sarah Keast

Sarah Keast is the Head of Learning & Talent Development for the Chief Digital and Information Office of HMRC. Sarah has 25 years’ experience in learning and development having spent almost 20 years in higher education prior to joining HMRC in 2017. She now leads the learning and development offer for HMRC’s digital directorate, working with colleagues across government and industry to share and use best practice, ensuring our people have the right digital knowledge and skills for the future.

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