Insight

Digital.ai – A new Value Stream Management (VSM) platform

Digital.ai – A new Value Stream Management (VSM) platform

CIO WaterCooler Contributor and Bloor Editor, David Norfolk, explores the Digital.ai Value Stream Management platform. The platform integrates existing tools such as Collabnet VersionOne, XebiaLabs and Arxan. VSM involves making an entire software pipeline transparent, with interoperable tools (including APIs for the integration of existing tools from other vendors in an organisation) and is about tracking, measuring and optimising value delivery.

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What makes a good managed service?

CIO WaterCooler member Andre Simm, an Interim IT Director, Transformation and Turnaround Specialist with a wealth of experience in IT services shares his best practices for managed services. Andre goes into great detail about the dynamic of the relationship between customer and vendor, and what value looks like. As many IT leaders are taking the route which sees their teams doing more of the “fun” and creative IT work, while outsourcing the BAU items, this article provides excellent advice for how to establish principles for an effective managed services approach.

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